Scottish Patient Safety Programme in Primary Care

Patients receive care from a range of services – first and foremost, from their local GP.  We need to ensure that primary care is safe and that patients don’t fall through the gaps as they move across different parts of our healthcare system.

The aim of the Scottish Patient Safety Programme in Primary Care is to reduce the number of events which could cause avoidable harm from healthcare delivered in any primary care setting.  In order to achieve that goal, we have developed a range of tools and resources to support those working within primary care to bring about a patient safety culture within their teams.

Tools and Resources

Driver Diagrams and Change Packages

Leadership and Safety Culture

Safer Medicines

Care Across the Interface

Video Resources


Other Resources

Data Collection

Data Collection

Collecting your bundle data can be done in a number of ways:

  • Access your health board's web-based online data collection tool 
  • Access your locally adapted data collection systems 
  • SPSP-PC data toolkit (Excel)


Useful Links

Useful Links

NHS Education for Scotland (NES)

NHS Education for Scotland are a special health board responsible for supporting NHS services in Scotland by developing and delivering education and training for those who work in NHSScotland, and have worked closely with Healthcare Improvement Scotland to develop a number of the tools used in the Programme.  For more information, visit  NES.

Scottish Online Appraisal Resource (SOAR)

A number of the tools used within the Patient Safety in Primary Care Programme will be used within GP Appraisal.  The Scottish GP Appraisal website is designed to tell you everything you need to know to participate in GP Appraisal in Scotland and offers a number of resources to support your appraisal preparation.  For more information, visit SOAR.

Learning from Adverse Events

Since 2015, Healthcare Improvement Scotland has created a network to share learning nationally from adverse events. These may be self-reported or, in extreme cases, at the request of the Procurator Fiscal. Learning summaries can be viewed on the network's website.

Learning Sessions and Events

This section of the website is in the process of being updated.

Contact the Team

Contact the Team

Follow us on Twitter: @SPSP_PC

Name Position
Joanne Matthews Head of Scottish Patient Safety Programme
Jill Gillies Improvement Advisor
 Amaia Ibanez de Opacua  Associate Improvement Advisor
Catriona Macmillan Senior Project Officer
Wendy Forbes Project Officer
 Sarah Hatton  Project Officer
Chris Hall
Administrative Officer